Real-Time Security Capable Whitelisting and AV Considerations

Anti-Virus Exclusions

Version: 3008.0.1.2507 and over

There are several binaries that should be allowed for execution by other security tool on targeted endpoints. You can do so by hash (found on the Download page within the Admin Panel) or by file and path.

With the release of the Real-Time Security features in Infocyte the whitelisted files have changed.

The following paths and files will be used by Infocyte during installation and production:

Windows

1) C:\windows\temp\survey.exe

2) C:\windows\temp\infocyte.vbs

3) C:\windows\temp\infocyte.exe

Linux

1) /tmp/survey.bin

2) /tmp/infocyte.exe

Agent Whitelisting

While rare, some AV engines may require the Agent Application to be whitelisted in Agent based deployments of Infocyte.  You can whitelist the following directories or use the HASHs found under the download section to specify the specific files.

Windows: C:\program files\infocyte\agent

Linux:   /options/infocyte/